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Service & Support
Important notice: To obtain
technical support on how to use PBXpress, and on PBXpress
hardware, please contact your distributor.
PBXpress Communications, Inc. will not handle end-user hardware and
usage related support issues directly. The easiest way to obtain 24x7
technical support is by subscribing to PortaCare service
provided by PortaOne.
To obtain technical support regarding PBXpress software problems please contact us by email at
support@pbxpress.com
or call our telephone number:
- Mon-Fri 11am-5pm EST
- Toll-free (North America only): 1-866-SIP-PBX1 (1-866-747-7291)
- From the rest of the world, call +1-604-628-2559
If you are calling for technical support please make sure you have
your ticket ID ready for the problem you are calling about. If you are
calling about this issue for the first time, and you do not yet have a
ticket ID, then please open a new support
case first. You can do this by submitting all relevant information to
support@pbxpress.com. We will
return your ticket ID and confirm that we have received your support
request.
Please refer to the Contact Information page for other ways to contact
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