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Important notice: To obtain technical support on how to use PBXpress, please contact your distributor. PortaOne, Inc. will not handle end-user hardware and usage related support issues directly. The easiest way to obtain 24x7 technical support is by subscribing to PortaCare service provided by PortaOne, Inc.
Please see our SLA.
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To obtain technical support regarding PBXpress software issues,
please contact us by e-mail at info@pbxpress.com or call us.
Our phone numbers:
(866) SIP-PBX1 ((866) 747-7291)
Toll-free for the USA and Canada
+1-604-628-2559
From the rest of the world
Skype:support.ippbx
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Don`t forget the ticket ID!
If you are calling for technical support, please make sure you have your ticket ID ready for the problem you are calling about. If this is your first time calling, and you do not yet have a ticket ID, please open a new support case first. You can do this by submitting all relevant information to
info@pbxpress.com. You will then receive a ticket ID and a confirmation that we have received your support request.
Please refer to the Contact Information page for other ways to contact us.
Here you can find the following lists of compatible hardware and SIP providers:
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